Win Win Live: Hospital Partner Survey

Thank you so much for taking a few minutes to share your feedback! Your honest input will directly shape the future of Win Win Live to help us make the show as valuable as possible for the kids and families in your care. This survey will only take a few minutes and we will send you a complimentary $10 gift card afterward for your time helping to improve Win Win Live!

Your information

Name(Required)

First Name Last Name

Phone(Required)

Email(Required)

Hospital Name(Required)

Title / Role(Required)

Send my $10 gift card by(Required)

Text message

Watching Win Win Live

How often does your hospital currently tune in to watch the weekly Win Win Live show on Mondays?(Required)

Every week

A few times a month

Once a month or less

Rarely or never

What are the biggest barriers that prevent your hospital from tuning in to Win Win Live more regularly?(Required)

Select all that apply

The current show time at 11 a.m. PT / 2 p.m. ET conflicts or is inconvenient

Staffing or workload

Difficulty accessing LeaderPass to watch

The day of the show (Monday) makes it challenging to identify interested families

Forgetting about the show

Not enough advance notice of the guest

Show content is not always the right fit for our patients

We did not know the show was happening

Win Win Live currently airs every Monday at 11:00 a.m. PT / 1:00 p.m. CT / 2:00 p.m. ET. How well does this day and time work for your hospital?(Required)

That day and time works well for our staff and patients

The day works but the time does not

The time works but the day does not

Neither the day nor the time works well for us

What day(s) would work best for your hospital to tune in to Win Win Live and encourage patients to join the live show?(Required)

Select all that apply

Monday

Tuesday

Wednesday

Thursday

Friday

What time of day works best for your staff and patients to watch or join a live show?(Required)

Select all that apply

Midday (8:00 – 10:00 a.m. PT / 11:00 a.m. – 1:00 p.m. ET)

Early afternoon (10:00 a.m. – 12:00 p.m. PT / 1:00 – 3:00 p.m. ET)

Late afternoon (12:00 – 2:00 p.m. PT / 3:00 – 5:00 p.m. ET)

Which of the following best describes your experience with LeaderPass?(Required)

LeaderPass is the online platform that hosts the Win Win Live show each week and our full library of past shows. Your hospital has been given a login to access it. Select all that apply.

We use LeaderPass regularly without any issues

We sometimes forget our login credentials

It is difficult to remember how to access Win Win Live and what website to use

It feels like an extra step that makes it harder to tune in

Our hospital internet network makes it difficult or will not let us access LeaderPass

We have trouble remembering how to watch Win Win Live

It’s difficult to communicate how to watch Win Win Live to staff

Other

Did you know that Win Win Live also has an on-demand library of past shows available on LeaderPass that your team can access anytime?(Required)

Yes, and we use it

Yes, but we have not used it

No, we were not aware of that

No, and we don’t have the bandwidth to utilize the on-demand library

The Front Row experience

The Front Row is how patients (or hospital employees) can participate on-camera in the Win Win Live show and interact directly with our performers — waving hello, participating in magic tricks, playing games, and more. Patients join the Front Row by scanning a QR code that is displayed during the show. A parent or guardian must first sign a digital consent form in order for patients to appear on the show.

Before reading the description above, how familiar were you with the Front Row?(Required)

Very familiar — we have used it or our patients have used it before

Somewhat familiar — we knew about it but have not used it

Not familiar — we did not know this was an option

Has your hospital ever had a patient participate in the Front Row?(Required)

Yes, regularly

Yes, a few times

No, but we would like to try

No, and we are not sure it would work for our patients

What are the biggest barriers to getting patients into the Front Row during a live show?(Required)

Select all that apply

We did not know how it worked

The QR code process is confusing or not explained enough on the show

We do not have access to a parent/guardian to sign the consent form

Our hospital’s consent policies make an appearance impossible

The day of the show makes it challenging to identify patients for the show

Staffing makes it difficult to coordinate in real time

Hospital contact & your ideas

Who at your hospital is the primary contact for communication about programming?(Required)

First Name Last Name Title / Role

What is the email address for that hospital contact?(Required)

What is the phone number for that hospital contact?(Required)

If you could change ONE thing about Win Win Live that would make your hospital more likely to tune in or participate regularly, what would it be?(Required)

Is there anything else you would like us to know about your experience with Win Win Live or how we can better serve your hospital?